What do we charge to collect items?
If you need to return an item because it is faulty or as a result of something we have done wrong, we will not charge you for the return or collection costs.

If, however, you simply change your mind and wish to cancel the order after delivery, you will need to pay the return or collection costs. You will pay 1 return or collection cost based on the subtotal value of the products you are returning as per the below table.

Product price Return/collection cost
£0 - 49.99 £5
£50 - £149.99 £10
£150 - £249.99 £20
£250 - £399.99 £29
£400 or more £44